Podiumsdiskussion

Building Trust – The Key Element for the “New Normal”?

The factors for a travel decision have changed strongly. The demand for travel must be rebuilt in the “New Normal” in a safe and sustainable way. The discussion round on the subject of trust therefore looks in a practice-oriented way at exemplary measures and initiatives in destination management, the field of activities and other players. Where are technologies used that were not used before? Has the role of feedback platforms changed? How do I regain the trust of my guests?